PardisHosting offers a 99.9% uptime guarantee. A service will be generally available to the internet - Isolated ISP or transit outages are out of our control and not covered by this SLA. This SLA includes both unscheduled maintenance windows within our networks and data center. PardisHosting will credit 50% of your fee if we are responsible for an outage resulting in an uptime less then 99.9% for a calender month. PardisHosting will credit 100% of your fee if we are responsible for an outage resulting in an uptime less then 99% for a calender month. Please note - Scheduled Maintenance Windows and Control Panel Service is exempt from any uptime SLA's as our control panel service is isolated from our other services and typically we will take the control panel offline while performing major system upgrades (however, other core services will not be affected)

- سرور کنترل پنل شامل گارانتی نمی باشد.
- در صورت کاهش آپتایم به زیر 99.9 درصد 50 درصد هزینه هر ماه به حساب شما افزوده می شود.
- در صورت کاهش آپ تایم به زیر 99 درصد 100 درصد هزینه ماهانه به حساب شما افزوده خواهد شد.
- عملیات تعمیر و نگهداری سرور ها که از پیش تعیین و زمان بندی می شوند ، شامل گارانتی نخواهند شد.